Multicultural Customer Interview Questions
In preparing for an interview with Michael Soon Lee, we have prepared 13 questions that will help you reveal EthnoConnect®'s mission to make the public more multi culturally aware of it's diverse population.
- Why should salespeople be concerned about multicultural customers?
- How are minority customers different from Anglo customers?
- What’s the proper way to greet a multicultural customer?
- Why do some cultures negotiate so much?
- How can you counteract their tendency to bargain?
- Who do American contracts seem so foreign to some groups?
- How can salespeople detect buying signs when customers display no body language?
- How can salespeople get referrals from multicultural customers?
- Why do some new immigrants sometimes pretend not to speak English when a salesperson knows they do?
- How can salespeople know specifically what culture a customer is from?
- Should salespeople be concerned about a customer’s culture or just treat them like everybody else?
- What resources are available if salespeople want to learn more about how culture impacts my business?
- What other front-line staff are impacted by multicultural customers?