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COMPANY CULTURAL COMPETENCY QUIZ
By Michael Soon Lee, MBA – Copyright © 2006

Companies that are culturally competent do more than just talk about the benefits that hiring, retaining, and promoting multicultural workers can bring. They do it.

Is your company culturally competent or do you still have work to do? Take this quiz to find out.

1. The company celebrates diversity months like Black History Month, Hispanic Heritage Month, Asian Pacific Islander Month, etc.

Yes
No

2. Diversity celebrations include more than just ethnic food and dance. Discussions are also held about the benefits and challenges of differences as well as information about culture-specific data.

Yes
No

3. Workers feel comfortable in discussing others’ differences such as dress and cultural practices.

Yes
No

4. Affinity groups have clearly measurable goals that are tied to the company objectives in recruitment, retention, promotion, leadership development, and community involvement and are not just social organizations.

Yes
No

5. Affinity groups are consulted by marketing, sales, and research departments about appropriate issues.

Yes
No

6. Diversity is embraced at the CEO or COO level so that middle management is charged with implementing and supporting specific diversity initiatives.

Yes
No

7. Training is conducted using all three modes of communication: visual, verbal and kinesthetic.

Yes
No

8. The company regularly conducts multicultural audits and assessments.

Yes
No

9. Manager compensation is directly tied to achieving specific and measurable diversity goals.

Yes
No

10. The company has a supplier diversity program with specific goals which are regularly monitored and reported.

Yes
No

11. The company’s diversity and supplier diversity policies are prominently featured on the company website.

Yes
No

12. Salespeople are taught to treat customers with sensitivity to their culture.

Yes
No

13. Products and services are customized to meet the unique needs of people from diverse cultures.

Yes
No

14. There is a Diversity Advisory Council which reports directly to the President.

Yes
No

15. The company board of directors appropriately reflects the diversity of the community it serves.

Yes
No

16. New employee orientation includes a discussion about the benefits of diversity.

Yes
No

17. There is coaching and mentoring available to multicultural employees.

Yes
No

18. Mentoring and coaching is linked to awards and recognition programs.

Yes
No

19. The company actively recruits future employees of color as well as women and other underrepresented groups.

Yes
No

20. The Human Resources Department is aware about how culture can influence communication styles.

Yes
No

21. The Human Resources Department uses all three learning styles to interview potential employees.

Yes
No

22. The human resources department reports quarterly on progress towards achievement of diversity goals.

Yes
No

23. Retention of multicultural employees is benchmarked against similar companies.

Yes
No

24. White males are engaged in every aspect of the diversity program.

Yes
No

25. At least twenty percent of managers are people of color.

Yes
No

Your Name: 
Your Email: 

Upon submission you will be taken to a page which will disclose the results of your participation in the quiz, including the correct answers and the reason why they are the correct responses. These results of this test are private and the submission of your information is for the sole purpose of increasing your multicultural awareness. It will be held in total confidentiality and will not be given, sold or traded to any other party.

 

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